Privacy Policy

By Aurellian Privacy Policy

Last Updated: October 2025

By Aurellian ("we", "our", or "us") is committed to safeguarding your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

This Privacy Policy applies to our website and subdomains (collectively, the "Service"). By using our Service, you agree to the collection and use of information as described in this Policy and in our Terms of Service.

Definitions

Cookies: Small text files stored by your browser to improve your browsing experience.
Company: Mojibricks Holding, registered in The Netherlands, is the data controller for By Aurellian.
Country: Australia, where By Aurellian sells its products and operates.
Customer: The individual or entity that uses our Service to make purchases.
Device: Any internet-connected device such as a smartphone, tablet, or computer.
IP Address: A unique number identifying your device, used for analytics and fraud prevention.
Personal Data: Information that can identify an individual, either alone or combined with other data.
Third-Party Services: External platforms we use for payments, logistics, analytics, and marketing.
You: The person accessing or using our website or services.

Information We Collect

We collect both personal and non-personal data when you:

Visit our website
Register for an account
Place an order
Subscribe to our newsletter
Fill out a contact form or request support

This may include your:

Full name
Email address
Phone number
Billing and shipping addresses
Payment information (securely processed via third parties)

How We Use Your Data

Your data is used to:

Process and deliver orders
Provide customer support
Improve website performance and user experience
Send transactional updates and promotional content (only if you opt in)
Monitor site analytics and prevent fraud

Third-Party Sharing

We may share your data with trusted service providers, such as:

Shipping and logistics partners (e.g. Australia Post, DHL)
Payment processors
Analytics platforms (e.g. Google Analytics)
Advertising services (e.g. Google Ads)

We do not sell your personal data. Information may be disclosed only if required by law or to protect our legal rights.

Tracking & Cookies

We use cookies to enhance your shopping experience, including:

Session tracking and login functionality
Shopping cart management
Analytics and advertising relevance

You can manage or disable cookies in your browser settings. However, some site functions may not work properly if cookies are disabled.

Email Usage

By entering your email address, you agree to receive order updates and optional marketing communications. You can unsubscribe anytime via the link in our emails. We comply with GDPR and Australian anti-spam laws.

Data Storage & Protection

We retain your personal data only as long as necessary to:

Fulfil your orders and provide services
Comply with legal obligations
Prevent fraud and resolve disputes

All data is encrypted via SSL (Secure Socket Layer) and stored securely. We do not store full credit card details, and access to customer data is limited to authorised personnel only.

International Transfers

By using our website, you consent to the transfer and storage of your data on secure servers located outside of Australia, including in countries that may not offer the same level of data protection.

Your Rights

Under applicable privacy laws, you may:

Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to data processing at any time

To exercise these rights, please contact us at support@byaurellian.com or through our Contact Page.

Children’s Privacy

We do not knowingly collect personal data from children under 13 years of age. If you believe your child has shared personal information with us, please contact us immediately so we can delete it.

Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review their policies before submitting any personal data.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be published on this page. By continuing to use our website, you accept any changes to this Policy.

Third-Party Services Disclaimer

We use third-party services such as payment processors, logistics, and analytics providers. While we carefully choose trusted partners, we are not responsible for their content or data practices.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company Name: Mojibricks Holding
Trading As: By Aurellian
Company Address: Maarseveensestraat 9, 2574 RW The Hague, South-Holland, The Netherlands
Email: support@byaurellian.com
Phone: +31 6 40755132
Customer Service Availability: Monday to Friday, 9:00 AM – 5:00 PM (AEST)